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CC/Debit Card fraud...
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dan emery
Joined: 11 Jan 2004
Posts: 6890
Location: Maine

12/1/13 1:57 PM

Debit card scams?

I guess they exist, as this thread began with Sparky saying his debit card number was ripped off.

I think there are ways they can get your pin just like the are ways to get just about everything. I almost never use the debit card for anything but cash at the ATM.

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Sparky
Joined: 08 Dec 2003
Posts: 19083
Location: PDX

12/1/13 2:11 PM

when I use the card online it goes thru as a credit, and it also does at gas pumps. Because I am not inputting my pin in there. So I think it goes through as a CC.

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Jesus Saves
Joined: 16 Jun 2005
Posts: 1150
Location: South of Heaven

12/1/13 2:19 PM

I only use my debit card for the ATM, and most often and purposefully ones that inside a bank or some other secure, high traffic area and not 3rd party free standing ones found at bodegas, retail shops, etc. Before I swipe I am conscious to look to see if the machine's swipe area & camera have been tampered with.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/1/13 3:35 PM


quote:
when I use the card online it goes thru as a credit, and it also does at gas pumps. Because I am not inputting my pin in there. So I think it goes through as a CC.


Oh, so a debit card doesn't require a pin?

(I only have credit card, not link to a bank account)

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Steve B.
Joined: 19 Jan 2004
Posts: 769
Location: Long Island, NY

12/1/13 3:46 PM

Correct. The vendor has the option of putting thru the debit card transaction as either a CC transaction, or debit transaction. As I understand it, CC requires a signature, debit doesn't. In either case the money is coming out of your account immediately.

I have no clue as to the agreement as to fees between the bank issuing the card and the vendor. I know that my local Sunoco gas station allows a debit transaction with no signature required and charges cash price, while across the street, the Gulf station charges CC price and requires a signature. But then again I think I can use a CC at the pump and not have to sign anything.

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Sparky
Joined: 08 Dec 2003
Posts: 19083
Location: PDX

12/1/13 4:07 PM

Also some vendors seem to allow no pin or sign transactions below a certain amount. No idea what the threshold is.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/1/13 4:11 PM


quote:
I know that my local Sunoco gas station allows a debit transaction with no signature required and charges cash price, while across the street, the Gulf station charges CC price and requires a signature. But then again I think I can use a CC at the pump and not have to sign anything.

I get it now!

So, going through as debit, even without pin, you enjoy cash price. Chances are you can't reverse the charge. Going through as credit, you pay higher prices but (theorectically) have more protection.

If I were a thief and don't have a pin. I can still let it go through as debit (not that it matter whether that charge can be reversed later on since it's not my card)

I've never quite get why would anyone uses a debit card, so the 10 cent a gallion is one such benefits.

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dan emery
Joined: 11 Jan 2004
Posts: 6890
Location: Maine

12/1/13 4:22 PM

Use of debit card

The only time I've used one for other than cash was recently when I put some donations on my CC and was near the limit. I only used it a couple times, but I think a pin was required except at the post office. Anyway, I understand skimmers can be put on the card machines, plus anyone standing behind you could see what you're punching in. As others have said, with a credit card you're out $50 at most, with a debit once the $ is out of the acct, I think you're SOL. I dunno about discounts for debits, I've never seen one.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/1/13 4:29 PM

Same here, Dan

I had thought debit card ALWAYS requires a pin. But I guess I now know it doesn't, not always, which is the most dangerous new twist.

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Jesus Saves
Joined: 16 Jun 2005
Posts: 1150
Location: South of Heaven

12/1/13 4:38 PM

I don't think signatures matter much anymore for CC

Credit card slips - signing vs no signing. Not sure about the $ amount threshold, but merchants make you sign a credit card slip to protect themselves. If there's no signature and the charge is disputed, flagged, etc., the credit card company is more likely to hold the merchant accountable when there's no signature.

I've signed some receipts using George W. Bush, drew a smiley face on it, among other crazy signatures. Others have done such, too. One person had a blog documenting his wacky signatures, step by step accounts, escalating the stakes each time. His last step was trying to purchase a $6,000 big screen tv at an electronics store and signing the receipt as "VOID". Needless to say that did attract the immediate attention of the store manager and the transaction did not go through.

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Dave B
Joined: 10 Jan 2004
Posts: 4511
Location: Pittsburgh, PA

12/1/13 4:41 PM


quote:
Also some vendors seem to allow no pin or sign transactions below a certain amount. No idea what the threshold is

It seems to vary between $25 and$50 depending on the merchant's agreement with the CC company.

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ErikS
Joined: 19 May 2005
Posts: 8337
Location: Slowing boiling over in the steamy south, Global Warming is real

12/1/13 5:04 PM

Fast food seems to be $20.

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Sparky
Joined: 08 Dec 2003
Posts: 19083
Location: PDX

12/1/13 5:07 PM

"Fast food seems to be $20."

I wish I could claim I wouldn't know. ;)

At least it is single digits per year...

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Steve B.
Joined: 19 Jan 2004
Posts: 769
Location: Long Island, NY

12/1/13 5:15 PM

I use a debit card frequently as it's easier then writing a check, which my bank - CitiBank, charges for. They don't charge a fee for debit card usage. I prefer the debit card over a credit card for the obvious reasons of not wanting to get in the habit of piling up a credit card with charges - out of sight, etc.... while I am always monitoring my checking account so I know pretty much how much is in my checking and only keep enough to pay bills and day-to-day. The rest goes into the credit union.

My experience with years of using a debit card is that the vast majority of vendors will either automatically put through a transaction as debit, and require a pin code, or will put it through as credit, requiring a signature. Even the gas station requires a pin code to authorize a debit transaction. The biggest pain is restaurants where the signed slip has space to add a tip. CitiBank, for whatever reasons, takes days to clear (I.E., have the correct amount indicated on-line) a restaurant transaction if the amount includes a tip. No clue why, I asked once and it made no sense.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/1/13 5:25 PM


quote:
for the obvious reasons of not wanting to get in the habit of piling up a credit card with charges - out of sight, etc....

Not if you pay the balance off each and every month!

In that sense, AE card works for some. Forget to pay the balance on time? Charge denied!

(unfornately, the inability to charge exorbitant revolving interest to its card holders means AE charges an annual fee in most cases!)

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Dave B
Joined: 10 Jan 2004
Posts: 4511
Location: Pittsburgh, PA

12/1/13 5:29 PM

We use credit cards nearly exclusively with the sole exception being ATM transactions. I want the ability to contest a fraudulent charge and we NEVER run a balance as we pay it off in full each month.

Our bank (PNC) doesn't charge for checks or debit card transactions if you meet certain a minimum balance or have at least a specified amount deposited electronically every month.

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dan emery
Joined: 11 Jan 2004
Posts: 6890
Location: Maine

12/1/13 5:54 PM

Obvious Reason?

I can check my credit card balance online anytime I want. And I also pay off in full every month.

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dddd
Joined: 11 Jan 2004
Posts: 3345
Location: NorCal

12/8/13 2:48 PM

I've had a few CC's compromised over the years, and only Chase tried to fight me, putting me on the phone with a woman in Aisa who challenged my rights, attempting to make me pay. Quoth me, "B*** S***", which reversed their effort.
I also got nicked by the Nashbar scammer some years back, but Nashbar apparently contacted the bank so things went especially smooth with Wells that time.

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Sparky
Joined: 08 Dec 2003
Posts: 19083
Location: PDX

12/8/13 5:24 PM

In the end, now that the smoke has cleared, we had to contest one $35.00 charge and go through steps to not have the temp credit charged back. So I am going to say the anti fraud mechanism in place borders impressive, maybe...

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Brian Nystrom
Joined: 26 Jan 2004
Posts: 5101
Location: Nashua, NH

12/8/13 8:11 PM

I've used a debit card for nearly all transactions for years

I've never had a problem, though I do use it as a credit card at places like the Post Office, which charge fees for debit cards. I really like the fact that I never even have to think about paying a bill, because there isn't one. I do keep one credit card for "emergencies" and I sometimes use it when I travel, but I've had cards cancelled by their banks due to lack of use. It's kind of fun for me to annoy a bank for a change...

The only downside I've found to the debit-card-only approach is that with zero debt, my credit score has dropped about 8 points, though that's hardly an issue when you have no debt and don't use credit.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/8/13 9:55 PM

For the remaining AE card fan here...

I just had a dealing with their customer (dis)service department last week!

American Express seems to go through "cycles" of different level of customer service. And it seems to me we're back to poor customer service side of the cycle AGAIN!

A resturant "fogrot" to return my card so I had to close that one and get a replacement card. It was a long wait to get through to a rep. More over, the replacement card came not by FedEx the next monring as in the past. It came UPS overnight "savor", which means I had to wait at home for the entire day for the delivery!

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Brian Nystrom
Joined: 26 Jan 2004
Posts: 5101
Location: Nashua, NH

12/9/13 6:16 AM

AE just sucks!

They abuse merchants, so many refuse to take their cards. Their support is basically incompetent. About all they're good at is making TV commercials.

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Dave B
Joined: 10 Jan 2004
Posts: 4511
Location: Pittsburgh, PA

12/9/13 7:12 AM


quote:
I really like the fact that I never even have to think about paying a bill, because there isn't one.

Again, a credit card does allow me to contest a fraudulent charge or a charge for something like a non-delivered or defective item. As to paying the bill, I do it electronically so once a month I sit at the computer for 30 seconds to take care of it. No checks and no stamps. Not exactly a hassle.

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April
Joined: 13 Dec 2003
Posts: 6593
Location: Westchester/NYC

12/9/13 8:31 AM


quote:
I really like the fact that I never even have to think about paying a bill, because there isn't one.

I, on the other hand, like the fact I get to review the charges BEFORE paying it, instead of having it taken out of the account without my seeing it first.

Also, if the card is compromised, I don't end up bouncing other more important charges if the card thief end up cleaning the account. (the one time my AE card got hacked, there were several THOUSAND dollar of charges) The bank might be perfectly willing to reverse the fraudulent charges. But good luck getting the late fees back if your mortgage payment failed to go out on time. With a credit card, there's no effect on my bank account.

There're a lot of bills that are already on auto-pay. Credit card is one bill I don't want to auto-pay.


quote:
so many refuse to take their cards. Their support is basically incompetent.

Actually, I found more and more places are taking AE cards. Small business that didn't used to take them are now taking them. Owners told me the fees had dropped so they feel it's worth taking it now.

As for customer service, they're still better than VISA and MASTER when it comes to replacing lost cards (1 week for V/M vs. next day for AE). The only other customer services anyone ever use is contesting charges. I've had equally good and bad service with all cards.

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PLee
Joined: 08 Dec 2003
Posts: 3713
Location: Brooklyn, NY

12/9/13 9:52 AM

AE ok with me

Proud member since '83, which truly amuses my son who is still an additional cardholder on my account - he was born in '84 so his card says he was a member before he was born.

I've never had a bad service experience with them. My card has been hacked several times and, each time, AE notified me of unauthorized charges, closed down the compromised card, and got me a new card within a day or two. My card was stolen when I was in Barcelona once and I was able to pick up a new card in two days from the local AE office. I used their concierge service to get tickets to the opera in Milan when I couldn't navigate the Italian website or phone system.

I'm still upset that they haven't instituted a chip and pin system on their cards yet for international use (their system is chip and sign . . . yech).

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